Is the website secure?
We want to assure you that our website is secure and safe to use. We use HTTPS protocol to encrypt all data communication between your browser and our website, which ensures that any sensitive information you provide us, such as your personal and payment details, remain protected from unauthorized access.In addition, we use Stripe payment service to process all online payments. Stripe is a reputable and trusted payment gateway that is widely used by many businesses worldwide. It uses industry-standard security measures to protect your payment information and prevent fraud.So, you can be confident that your online transactions with us are safe and secure. If you have any further questions or concerns, please feel free to contact us at any time.
What is the return policy?
Timbletons is a multi-vendor website. Most items are shipped directly from our sellers. Sellers set their own return policies which can be found on product pages. For items shipped by Timbletons you can see our return policy here.
How long will shipping take?
Timbletons is a multi-vendor website. Most items are shipped directly from our vendors. Shipping times can vary greatly upon the shipping method chosen and the locations of the seller and buyer. If you feel a shipment is taking to long first contact the vender for clarification.
How much does shipping cost?
Timbletons is a multi-vendor website. Most items are shipped directly from our vendors. Shipping rates vary depending upon the shipping method chosen and the locations of the seller and buyer. Some vendors may have special shipping restrictions for large or fragile items.
What payment methods are accepted?
We use Stripe payment service to process all online payments from all major credit cards. Pay Pal, Apple Pay, and GooglePay are also available.Stripe is a reputable and trusted payment gateway that is widely used by many businesses worldwide. It uses industry-standard security measures to protect your payment information and prevent fraud.
What is the product’s warranty or guarantee?
Timbletons is a multi-vendor website where different sellers offer their products. As such, each vendor is responsible for setting their own warranty and return policies for the products they sell.We understand that issues may arise with your purchases, and we are here to help. If you encounter any problems with a product, we encourage you to reach out to the vendor directly to try and resolve the issue.However, in the event that you are unable to reach a satisfactory resolution with the vendor, Timbletons will make every effort to mediate any disputes and assist you in finding a solution. We want to ensure that our customers have a positive experience when shopping on our platform, and we will do our best to help resolve any issues that may arise.
Are there any discounts or promotions available?
Coupon codes and special shipping rates are issued from time to time. To gain access to customer and loyalty privileges, create a customer account here.
How can I track my order?
You will receive a tracking number via email when your order has been processed. Most items are shipped via UPS.
How can I sell products on Timbletons?
We accept new vendors on a case by case basis. If you would like to discuss selling a product on Timbletons, please fill out our vendor application form.
